Privacy Policy

1. Who we are

This website is operated by Norway Trading LLC ("we", "us"). For privacy-related questions, contact us at md.ntllc@gmail.com or via our contact page.

2. Information you provide

When you request a quote or contact us, we may collect:

• Name and company name
• Email address and phone number
• Country and project type
• Your message and any other details you choose to include
• Information about products in your inquiry cart (for example, selected tiles, quantities, and estimated areas)

We use this information to respond to your inquiry, prepare quotes, and communicate about your project.

3. Information collected automatically

To understand how our website is used and to improve our services, we record certain activity in our systems when you browse the site. This may include:

• Pages viewed and general navigation paths
• Product-related interactions you initiate on the site (such as viewing products or building a cart)
• A random identifier stored in your browser's local storage to help distinguish visitors and sessions (not used to serve third-party ads)
• Technical details such as browser type, language, timezone, and approximate screen size
• Server and network information that may include IP address, general location (such as country or region when available from standard headers), referrer, and user agent

4. Cookies and similar technologies

We do not rely on non-essential third-party advertising cookies for the core operation of this site. We may use browser storage (such as local storage) for the analytics identifiers described above and essential site functionality (for example, remembering your cart). You can clear site data in your browser settings; some features may not work as expected if you do.

5. How we use your information

We use the information above to:

• Process and respond to inquiries and quote requests
• Operate, secure, and improve the website
• Analyze aggregated usage trends to improve our catalog and user experience
• Comply with applicable legal obligations

6. Sharing and processors

We do not sell your personal information. We may share information with service providers who help us run the website or deliver communications (for example, hosting providers or email delivery services), only as needed for those services and subject to appropriate safeguards. Some providers may process data in other countries depending on their infrastructure.

7. Retention

We retain inquiry and operational records for as long as needed to fulfill the purposes described above, resolve disputes, and meet legal, accounting, or reporting requirements. Analytics data may be retained in aggregated or event form according to our internal retention practices.

8. Security

We take reasonable technical and organizational measures to protect personal information. No method of transmission over the internet is completely secure; we encourage you to use strong passwords and protect your devices.

9. Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, or restrict certain processing of your personal information, or to object to processing. To exercise these rights or ask questions, contact us using the details in Section 1. We will respond in line with applicable law.

10. Children

Our website is directed at businesses and adults. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will take appropriate steps.

11. Changes

We may update this policy from time to time. The "Last updated" date at the top will change when we do. Continued use of the site after changes means you accept the revised policy.